Ugo Store is proud to offer a
safe and reliable shopping
experience for your pleasure. We
have gone through extensive
measures to ensure the products
and services offered through our
site are secure. We have
further put together this FAQ to
help with questions and provider
you safe shopping information.
When shopping
at an unfamiliar merchant site,
look for some kind of seal of
approval, such as the Better
Business Bureau (bbbonline.org).
TRUSTe (truste.org) or Verisign
(verisign.com).
When shopping our site
sends you directly to the product or
service site you have clicked on so as
to ensure your confidence in shopping
and continue to provide the option to
come back to our site.
It's a good practice to
be familiar with the name or reputation
of any company you're dealing with.
Know what information the
merchant is collecting about you, how it
will be used, and if they share it with
or sell it to others. You can do this by
checking the web site to make sure there
is a privacy policy posted, and that
you're comfortable with the way your
personal information is treated under
that policy.
Be cautious if you're
asked to supply personal information not
needed to make a purchase, such as your
Social Security number or personal bank
account information. (These sites may
need to be reported to The
Better Business Bureau and
RipoffReport where you can also find
out information about the site if
listed.)
Check for expected
delivery dates, shipping and handling
fees, warranties, return policies, and
other important information. Look for an
email address to write to (or a phone
number to call) if you have a question,
a problem, or if you need help.
Most importantly, make
sure you have read and understand the
merchant's shipping and return policies
before making any purchases.
The Federal
Trade Commission maintains a web
site (www.consumer.gov)
that provides many buyer's
guides, lists of tips, and links
to helpful resources.
When using a
credit card online, look for an
unbroken key or padlock (a
graphical icon usually located
in the bottom corner of the web
page), or for a policy that
indicates use of strong security
technology such as SSL. This
indicates that your credit card
data is transmitted securely.
Keep your
passwords safe, and don't share
them with other people.
Make sure to
print or save electronically any
records related to your online
transactions. This will help you
keep track of shipping dates,
shipping and handling fees, and
other details of your
transactions.
